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Information for Customers

Opening hours, directions to the Casino, getting here by public transportation, parking, cloakroom, dress code... Everything you need to know to have an unforgettable experience at the Casino de Montréal.

Casino Info

Opening Hours

The Casino is open 24 hours a day, seven days a week.

Admission

Admission is restricted to patrons 18 and over, including the restaurants and the Cabaret du Casino.
Any person who appears to be younger than 25 years old will have to provide Security personnel with a picture ID.

Security

The Casino de Montréal is equipped with highly sophisticated security and surveillance systems, and security personnel are strategically posted both inside and outside the facility.

Collecting your Winnings

Game winnings are paid out in full and are non-taxable.

Information about the region

Boasting a rich and colourful history, Montréal is truly unique in North America for its special blend of urban modernism and discreet charm inspired by the cultural distinctiveness of Québec. Discover the activities in the area.

Directions

Located at Parc Jean-Drapeau, across from the Old Port of Montréal, the Casino is readily accessible by car or public transportation.

Address of the Casino de Montréal

See layout of the Casino [PDF Format, 2.1 MB, Help]

1, avenue du Casino
Montréal, Québec
Canada H3C 4W7
Telephone: 514 392-2746 or 1 800 665-2274

Access by Public Transportation

Bus and Metro

From the Jean-Drapeau Metro station (formerly Île-Sainte-Hélène), take the Casino bus (#167) right to our door.

Information: Société de Transport de Montréal

Bus Schedule for the Jean-Drapeau Metro Station
(formerly Île-Sainte-Hélène)
Sunday through Friday: Departures every 15-20 minutes from 5:30 a.m. to 9:52 a.m.;
every 10 minutes from 10:12 a.m. to 12:45 a.m.
Saturdays: Departures every 15-20 minutes from 5:30 a.m. to 9:52 a.m.;
every 10 minutes from 10:12 a.m. to 1:15 a.m.

Shuttle schedules for customers from outside Montréal

Weekly departures. For more information, consult the List of Shuttle Transport Permit Holders.

Access by Casino Road

See map

From Montréal
From the Bonaventure Autoroute (accessible from University Street or the Ville-Marie Expressway (720), take Exit 2, Port of Montréal/Pierre-Dupuy Avenue), then cross the Pont de la Concorde Bridge.

See map [PDF Format, 325 KB, Help]

Services and Amenities

Boutique

Opening hours:

Sunday to Thursday From 9:00 a.m. to 3:00 a.m.
Friday and Saturday 24 hours (9:00 a.m. to 9:00 a.m.)
  • Located on Level A of the Pavillon de la France
  • Souvenirs, lottery tickets and candy
  • Gift Certificates exchangeable in all restaurants, bars and boutiques at Québec's casinos. The gift certificates can also be purchased by phone at the Banquet Department: 514 392-2728.

Photo 360 – Boutique

Gift Chips

The Casino sells gift chips in denominations of $5, $10, $25 and $100. Gift chips can be purchased from the Casino's cashiers only.

Cabaret Gift Certificates

Ideal for every occasion and redeemable at the Casino de Montréal box office for any show, Cabaret gift certificates are perfect for family and friends! These gift certificates come in denominations of $10, $20 and $50 and are valid for up to one year from the date of purchase.
Cabaret gift certificates are available at the Casino de Montréal box office, open daily from noon to 9 p.m.

Information: 514 392-2746 or 1 800 665-2274

Banking and Foreign Exchange Services

  • An on-premises branch of the National Bank of Canada is open 24 hours a day,
    seven days a week.
  • Exchange service for some 30 different currencies is provided at the branch.
  • Safety deposit boxes are available for rental.
  • National Bank accounts can be opened on-site.
  • Traveller's cheques can be cashed at the branch (Canadian dollar, U.S. dollar and Euro).
  • Federal law prohibits us from providing credit, credit card advances or cashing personal cheques.

For a quick currency conversion, use the National Bank currency converter.

Parking and Valet Service

Parking at the casino is free. Valet service is available at the main entrance.

Cloakroom

Free coat check service is available.

Wheelchair Service

Wheelchairs are available free of charge to clients during their visit. These can be obtained at any of the cloakrooms, with proof of identity. We do not accept wheelchair reservations and cannot guarantee availability.

Policies and Regulations

Dress Code

A proper dress code is in effect. As such, the following are prohibited:

  • Beachwear
  • Any clothing depicting violence or associated with any recognized violent group.

Please note that business casual attire is required for admission to the Nuances restaurant.

Other Policies and Regulations

Here are some of the Casino's standard policies. Other policies and regulations may apply.

  • Admission is restricted to patrons aged 18 and over. Any person who appears to be younger than 25 years old will have to provide Security personnel with a picture ID.Alcoholic beverages are prohibited in playing areas.
  • The use of photographic equipment is prohibited inside the Casino.
  • The Casino is a smoke-free establishment.*
* On May 31, 2006, Québec's casinos became non-smoking establishments. They now provide guests with a completely smoke-free environment, including in all gaming areas, bars, restaurants, performance halls and reception halls. However, for the benefit of our smoking customers, readily accessible smoking areas have been set up outside.

Contact Us

Casino de Montréal

1, avenue du Casino
Montréal, Québec
Canada H3C 4W7
Phone: 514 392-2746 or 1 800 665-2274
Fax: 514 864-4950

Have a question for the Casino?
Do you need information about the Casino de Montréal? Please contact Casino’s customer service at mtlsacren@casino.qc.ca. We will be pleased to reply.

Cabaret du Casino

Phone: 514 790-1245 or 1 800 361-4595
Reservations for groups of 20 or more: 514 392-2749 or 1 888 883-8823
E-mail: cabaret@casino.qc.ca

Restaurants

  • Nuances, information and reservations: 514 392-2708 or 1 800 665-2274, ext. 2708; reservations (for groups of 12 or more; space permitting): 514 392-0909, ext. 4335 or 1 800 665-2274, ext. 4335
    E-mail: nuances.mtl@casino.qc.ca
  • Buffet La Bonne Carte, information and reservations (for groups of 10 or more; space permitting): 514 392‑2709 or 1 800 665‑2274
  • Via Fortuna, information and reservations (for groups of 10 or more; space permitting): 514 392‑2734 or 1 800 665‑2274, ext. 4359
  • L'Entre-mise, information: use the Casino phone number.

Reception and Banquet Facilities

Banquet Department: 514 392-2728 or 1 800 665-2274, ext. 2728
E-mail: servicebanquet@casino.qc.ca

Group Travel Planners

Québec's Casinos are particularly attentive to the requirements of groups and provide, personalized reservation services.
Consult the Casino de Montréal group packages exclusively designed for motorcoach groups.

Four Casinos, just one contact!
Phone: 514 499-5180 or 1 800 665-2274
Fax: 514 864-1886
Contact a reservation agent.

Need Help?

If gambling is affecting your life, or if a loved one is struggling with a gambling addiction, don't hesitate to call this toll-free number:

1 866 SOS-JEUX, gambling: help and referral
This hotline is bilingual, strictly confidential, free, anonymous, and available 24 hours a day,
7 days a week.

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