Casino Info
Opening Hours
The Casino is open 24 hours a day, seven days a week.
Admission
Admission is restricted to patrons 18 and over, including the restaurants and the Cabaret du Casino.
Any person who appears to be younger than 25 years old will have to provide Security personnel with a picture ID.
Security
The Casino de Montréal is equipped with highly sophisticated security and surveillance systems, and security personnel are strategically posted both inside and outside the facility.
Collecting your Winnings
Game winnings are paid out in full and are non-taxable.
Directions
Located at Parc Jean-Drapeau, across from the Old Port of Montréal, the Casino is readily accessible by car or public transportation.
Address of the Casino de Montréal
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1, avenue du Casino
Montréal, Québec
Canada H3C 4W7
Telephone: 514 392-2746 or 1 800 665-2274
Free Shuttle
7 days a week, from May 1 to October 31, 2007.
Hourly departures, from 10:00 a.m. to 7:00 p.m.
Information: 514 392-2746
From the Centre Infotouriste
1001, Dorchester Square, (between Peel et Metcalfe streets)
From 10:00 a.m.
From Marriott Château Champlain
1050, de La Gauchetière Street West
From 10:05 a.m.
From Fairmount The Queen Elizabeth
900, René-Lévesque Blvd. West, (boarding on Mansfield Street)
From 10:10 a.m.
From Palais des Congrès
201, Viger Ave. (boarding corners Viger and Côté)
From 10:20 a.m.
From the Casino de Montréal
From 10:45 a.m. to 7:45 p.m.
Access by Public Transportation
Bus and Metro
From the Jean-Drapeau Metro station (formerly Île-Sainte-Hélène), take the Casino bus (#167) right to our door.
Information: Société de Transport de Montréal
Bus Schedule for the Jean-Drapeau Metro Station
(formerly Île-Sainte-Hélène)
Sunday through Friday: Departures every 15-20 minutes from 5:30 a.m. to 9:52 a.m.;
every 10 minutes from 10:12 a.m. to 12:45 a.m.
Saturdays: Departures every 15-20 minutes from 5:30 a.m. to 9:52 a.m.;
every 10 minutes from 10:12 a.m. to 1:15 a.m.
Shuttle schedules for customers from outside Montréal
Weekly departures. For more information, consult the List of Shuttle Transport Permit Holders.
Access by Casino Road
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From Montréal
From the Bonaventure Autoroute (accessible from University Street or the Ville-Marie Expressway (720), take Exit 2, Port of Montréal/Pierre-Dupuy Avenue), then cross the Pont de la Concorde Bridge.
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From other locations
The Maps and Directions Web site provides interactive maps.
Services and Amenities
Boutique
Opening hours:
| Sunday to Thursday |
From 9:00 a.m. to 3:00 a.m. |
| Friday and Saturday |
24 hours (9:00 a.m. to 9:00 a.m.) |
- Located on Level A of the Pavillon de la France
- Souvenirs, lottery tickets and candy
- Gift Certificates exchangeable in all restaurants, bars and boutiques at Québec's three casinos. The gift certificates can also be purchased by phone at the Banquet Department: 514 392-2728.
Photo 360 – Boutique
Gift Chips
The Casino sells gift chips in denominations of $5, $10, $25 and $100. Gift chips can be purchased from the Casino's cashiers only.
Cabaret Gift Certificates
Ideal for every occasion and redeemable at the Casino de Montréal box office for any show, Cabaret gift certificates are perfect for family and friends! These gift certificates come in denominations of $10, $20 and $50 and are valid for up to one year from the date of purchase.
Cabaret gift certificates are available at the Casino de Montréal box office, open daily from noon to 9 p.m.
Information: 514 392-2746 or 1 800 665-2274
Banking and Foreign Exchange Services
- An on-premises branch of the National Bank of Canada is open 24 hours a day,
seven days a week.
- Exchange service for some 30 different currencies is provided at the branch.
- Safety deposit boxes are available for rental.
- National Bank accounts can be opened on-site.
- Traveller's cheques can be cashed at the branch (Canadian dollar, U.S. dollar and Euro).
- Federal law prohibits us from providing credit, credit card advances or cashing personal cheques.
For a quick currency conversion, use the National Bank currency converter.
Parking and Valet Service
Parking at the casino is free. Valet service is available at the main entrance.
Cloakroom
Free coat check service is available.
Wheelchair Service
Wheelchairs are available free of charge to clients during their visit. These can be obtained at any of the cloakrooms, with proof of identity. We do not accept wheelchair reservations and cannot guarantee availability.
Policies and Regulations
Dress Code
Designed to help preserve its excellent image and international reputation, the Casino de Montréal's dress code prohibits:
- strapless tops
- cut-off T-shirts and sweatshirts
- camisoles and tank tops
- jogging suits (cotton and nylon)
- cut-off and cycling shorts (bermuda shorts are acceptable)
- beachwear
- work or motorcycle boots
- any clothing bearing a violent image or slogan, or associated with a group known to be engaged in violent activities
Tasteful running shoes and denim pants are acceptable.
Please note that business attire is required for admission to the Nuances restaurant.
Other Policies and Regulations
Here are some of the Casino's standard policies. Other policies and regulations may apply.
- Admission is restricted to patrons aged 18 and over. Any person who appears to be younger than 25 years old will have to provide Security personnel with a picture ID.Alcoholic beverages are prohibited in playing areas.
- The use of photographic equipment is prohibited inside the Casino.
- The Casino is a smoke-free establishment.*
* On May 31, 2006, Québec's three casinos became non-smoking establishments. They now provide guests with a completely smoke-free environment, including in all gaming areas, bars, restaurants, performance halls and reception halls. However, for the benefit of our smoking customers, readily accessible smoking areas have been set up outside.
Contact Us
Casino de Montréal
1, avenue du Casino
Montréal, Québec
Canada H3C 4W7
Phone: 514 392-2746 or 1 800 665-2274
Fax: 514 864-4950
Have a question for the Casino or Loto-Québec?
Do you need information about the Casino or Loto-Québec? Please contact Customer Service at customer_service@loto-quebec.com. We will be pleased to reply.
Need Help?
If gambling is affecting your life, or if a loved one is struggling with a gambling addiction, don't hesitate to call this toll-free number:
This hotline is bilingual, strictly confidential, free, anonymous, and available 24 hours a day,
7 days a week.
Cabaret du Casino
Phone: 514 790-1245 or 1 800 361-4595
Reservations for groups of 20 or more: 514 392-2749 or 1 888 883-8823
E-mail: cabaret@casino.qc.ca
Restaurants
- Nuances, information and reservations: 514 392-2708 or 1 800 665-2274, ext. 2708; reservations (for groups of 12 or more; space permitting): 514 392-0909, ext. 4378 or 1 800 665-2274, ext. 4378
E-mail: nuances.mtl@casino.qc.ca
- Buffet La Bonne Carte, information and reservations (for groups of 10 or more; space permitting): 514 392-2709 or 1 800 665-2274
- Via Fortuna, information and reservations (for groups of 10 or more; space permitting): 514 392-2734 or 1 800 665-2274, ext. 4359
- L'Entre-mise, information: use the Casino phone number.
Reception and Banquet Facilities
Banquet Department: 514 392-2728 or 1 800 665-2274, ext. 2728
E-mail: servicebanquet@casino.qc.ca
Group Travel Planners
Québec's three Casinos are particularly attentive to the requirements of groups and provide, personalized reservation services.
Consult the Casino de Montréal group packages exclusively designed for motorcoach groups.
Three Casinos, just one contact!
Phone: 514 499-5180 or 1 800 665-2274
Fax: 514 864-1886
Contact a reservation agent.
