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Information for Customers

Opening hours, directions to the Casino, getting here by public transportation, parking, cloakroom, dress code… Everything you need to know to have an unforgettable experience at the Casino du Lac-Leamy.

Information for Customers

Opening hours, directions to the Casino, getting here by public transportation, parking, cloakroom, dress code… Everything you need to know to have an unforgettable experience at the Casino du Lac-Leamy.

Casino info

Opening Hours

Casino

The Casino Lac-Leamy is open seven days a week, 24 hours a day.

Admission

Access to the Casino is restricted to persons 18 years of age and older. Visitors appearing to be under age 25 will be requested to present a piece of government-issued photo ID.

Image - Physical impairment

The Casino du Lac-Leamy is adapted to the needs of patrons with a physical impairment.
 

Image - Partially Adapted

Classified "Partially Adapted" by Kéroul, the Casino has wheelchairs available for clients.
 

Image - Accessible

The Hilton Lac-Leamy hotel is certified "Accessible", with specially adapted rooms for persons with limited mobility, or who are hearing or visually impaired.

Security

The Casino du Lac-Leamy is equipped with highly sophisticated security and surveillance systems, and security personnel are strategically posted both inside and outside the facility.

Collecting Your Winnings

Game winnings are paid out in full and are non-taxable.

Information about the region

The National Capital region offers many museums, numerous outdoor activities and the most eminent Canadian political institutions. Discover the activities in the area.

Directions

Located on the shore of Leamy Lake, less than 28 km from Ottawa International Airport and only 10 minutes from downtown Ottawa, the Casino du Lac-Leamy is easy to reach, regardless of your choice of transportation.

Address of the Casino du Lac-Leamy and the Hilton Lac-Leamy

View detailed maps of the Casino du Lac-Leamy and of the Hilton Lac-Leamy.

See Casino's map [PDF Format, 98 KB, Help]

See Hotel's map [PDF Format, 204 KB, Help]

Casino du Lac-Leamy
1 boulevard du Casino
Gatineau, Québec
Canada J8Y 6W3
Phone: 819 772-2100 or 1 800 665-2274

Hôtel Hilton Lac-Leamy
3 boulevard du Casino
Gatineau, Québec
Canada J8Y 6X4
Phone: 819 790-6444 or 1 866 488-7888

Access by Public Transportation

The Société de transport de l'Outaouais' (STO) No. 21 bus travels through Ottawa and Gatineau, and stops at the Casino du Lac-Leamy.

See the Bus route 21 and schedule [PDF Format, 67 KB, Help]

Bus tickets are available free of charge for visitors staying at participating hotels, including most hotels located in downtown Ottawa and Gatineau. See your hotel concierge for more details. The bus route, schedule and a list of participating hotels is available on request.

Information: Société de transport de l'Outaouais
Phone: 819 770-3242

Shuttle schedules for customers from outside Gatineau and Ottawa

Weekly departures. For more information, consult the List of Shuttle Transport Permit Holders.

Driving to the Casino du Lac-Leamy and Hilton Hotel

See map

From within the Province of Québec: When you arrive by Highway 148 West ("Autoroute 148 Ouest"), you can take either the Highway 50 West exit toward Gatineau or stay on the 148 West until you reach the city of Gatineau. Follow the signs for Highway 5 North ("Autoroute 5 Nord") and take Exit 3, boulevard du Casino. Turn right at the exit and you'll fnd yourself at the entrance of the casino.

From Ontario: When you arrive by Highway 417 West, take Exit 118 for Nicholas Street/Mann Avenue. Keep right,  take Mann Avenue and go straight to King Edward Avenue. Stay left to take the MacDonald-Cartier Bridge, which becomes Highway 5 North. Take Exit 3, boulevard du Casino. Turn right at the exit and you'll find youself at the entrance of the casino.

From Toronto: When you arrive by Highway 401, take Route 16 North, which becomes Highway 416 toward Ottawa. Take Highway 417 East to Exit 118 for Nicholas /Lees and go straight on Nicholas Street North. Turn right on Laurier Avenue, then left onto King Edward Avenue. Stay left to take the MacDonald-Cartier Bridge, which becomes Highway 5 North. Take Exit 3, boulevard du Casino. Turn right at the exit and you'll find yourself at the entrance of the casino.

Access by Boat

Access by Boat Map [PDF Format,73KB, Help]

The Casino du Lac-Leamy's docking facility can accommodate 20 boats and is open from mid-May to mid-October, except during special events. The cost for docking facility from june 15th to September 3rd is 50$ plus taxes (possibility of gratuity or credit by using casino facilities). Otherwise free outside of this period. Contact us for more informations.

Docking facilities include, free of charge:

  • Electricity, drinking water and a reservation service (minimum of 24 hours' notice)
  • Priority access to the casino (dress code applies)

Information and reservations: 819 772-2100 or 1 800 665-2274

Other Services

The Hilton Lac-Leamy provides boaters with access to the sports centre's showers for $15 CAN per person. This fee is reimbursed upon presentation of your bill from the Hilton's Arôme Seafood and Grill restaurant.

A free shuttle service, linking the docks and the hotel, is available on demand.

To access the docking facilities, boats must have a clearance height of no more than 5 metres (16 feet).

View the Access by Boat Map [PDF Format, 1.5 MB, Help]. These charts are NOT navigation charts. To obtain navigation charts, see the following Web sites: Nautical Data International and the Canadian Hydrographic Service.

Others marinas in the area:

  • Jacques-Cartier Yachting Club, Laurier Street, near the Alexandra Bridge: 819 595-7390
  • Kitchissippi Marina, 5 Sanscartier Street, Gatineau: 819 663-0611
  • Rockcliffe Boathouse Marina: 613 744-5253

Access by Helicopter

A landing pad is available for guests wishing to travel by helicopter. The pad is located on the roof of the parking facility in front of the casino and is available 24 hours a day, all year long.

Clients wishing to arrive by helicopter must first call 819 772-2100 or 1 800 665-2274.

Shuttles

Shuttles schedules for customers from outside Gatineau and Ottawa (for a fee)

Several shuttles provide round-trip transportation to the Casino for visitors from outside Gatineau. Consult the interactive map below to obtain the contact information of the shuttles closest to you.

Please contact the transportation companies directly for schedule information.

Légend

  1. Lennox and Addington Counties
  2. United Counties of Prescott and Russel
  3. Frontenac County
  4. Lanark County
  5. Lanaudière
  1. United Counties of Leeds and Grenville
  2. Montréal
  3. Renfrew
  4. National Capital Region (Canada)

Services and Amenities

Free WIFI

Stay connected thanks to our FREE WIFI network. This service is offered in all our establishments, including the Hilton Lac-Leamy.

Self-Parking and Valet Service

A large Parking lot is available, free of charge, to all guests of the Casino du Lac-Leamy.

Casino Privilèges members recieve complimentary valet parking at the main entrance of the Casino.

Valet parking is also available at the Hilton for overnight guests. (Rates may differ)

A section of the lot (P5) can accomodate recrational vehicles but Municipal by-law 502-2005 prohibits individuals from camping on property.

Cloakroom

A free coat check service is available.

Wheelchair Service

Wheelchairs are available free of charge to clients during their visit. These can be obtained at the main cloakroom located on Level 1, with proof of identity. We do not accept wheelchair reservations and cannot guarantee availability.

Hilton Lac-Leamy Hotel

The hotel offers a wide range of services and amenities:

  • 24-hour room service
  • Concierge
  • Multilingual staff
  • Business Centre
  • Laundry service, dry-cleaning, shoe-shine service
  • Free outdoor parking
  • Valet service (a fee applies)
  • Boutique, gift shop
  • Indoor and outdoor heated swimming pools
  • Recreation room

Wi-Fi

Free Wi-Fi everywhere in our establishments.

Rules of conduct in Québec casinos

Welcome to the Casino du Lac-Leamy

This establishment is restricted to persons 18 years or over.

Anyone appearing to be under 25 years may be asked for government-issued photo ID as proof of age.

This establishment offers a smoke-free environment.

Except for handbags, all bags and suitcases must be left at the coat check.

For their comfort, customers are asked to leave their overcoats at the coat check.

Photos or video recordings may be taken, but must respect the privacy of other customers.

No photos, videos or audio recordings of another person may be taken without his or her consent. Intrusive or abusive use is formally prohibited.

Unless indicated otherwise, cell phones or smartphones may not be used at gaming tables. Customers must step away from the gaming table to engage in a telephone conversation or to use their smartphone.

Customers must be appropriately dressed. Any clothing depicting violence or associated with any recognized violent group is prohibited.

The Casino reserves the right to restrict or refuse access to anyone exhibiting behaviour that disturbs others or Casino activities.

Contact Us

Casino du Lac-Leamy

1, boulevard du Casino
Gatineau, Québec
Canada J8Y 6W3
Phone: 819 772-2100 or 1 800 665-2274

Have a question for the Casino?
For general inquiry regarding the Casino du Lac-Leamy, please contact Casino's customer service at commentairescll@casino.qc.ca. We will be pleased to reply.

Stars of the City

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Le Théâtre du Casino

1, boulevard du Casino
Gatineau, Québec
Canada J8Y 6W3

Hilton Lac-Leamy Hotel

3 boulevard du Casino
Gatineau, Québec
Canada J8Y 6X4
Phone: 819 790-6444 or 1 866 488-7888 (toll-free in Canada and the United States) or 1 800 HILTONS.
Fax: 819 790-6408
E-mail:

Restaurants

  • Le Baccara, information and reservations: 819 772-6210 or 1 800 665-2274
  • Arôme Seafood and Grill, information and reservations:
    819 790-6410 or 1 866 488-7888
  • Banco, information: 819 772-6220 or 1 800 665-2274
  • Le Café, information: 819 772-2100 or 1 800 665-2274

Conventions and Banquets

Reception and Banquet Facilities
Phone: 819 790-6444 or 1 866 488-7888 (toll-free in Canada and the United States)
Fax: 819 790-6450
E-mail: banquets@hiltonlacleamy.com

Convention Centre
Phone: 819 790-6444 or 1 866 488-7888 (toll-free in Canada and the United States)
Hilton Direct®: 1 800 321-3232 (toll-free in Canada and the United States)
Fax: 819 790-6450
E-mail: ventes@hiltonlacleamy.com

Group Travel Planners

Québec's casinos are particularly attentive to the requirements of groups and provide personalized reservation services.

Consult the Casino du Lac-Leamy group packages exclusively designed for motorcoach groups.

Four Casinos, just one contact!
Phone: 514 499-5180 or 1 800 665-2274
Fax: 514 864-1886
Contact a reservation agent.

Need Help?

If gambling is your life, or if a loved one is struggling with a gambling addiction, don't hesitate to call this toll-free number:

1-866-461-0140, gambling: help and referral


This hotline is bilingual, strictly confidential, free, anonymous, and available 24 hours a day, 7 days a week.

Your Comments

We value your opinion. That's why we invite you to use our online evaluation form to tell us about your visit to the Casino du Lac-Leamy and comment on the quality of the service you received.

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