Information for Customers

Located on the shore of Leamy Lake, less than 28 km from Ottawa International Airport and only 10 minutes from downtown Ottawa, the Casino du Lac-Leamy is easy to reach, regardless of your choice of transportation.

Work is under way to rebuild the Saint-Raymond boulevard overpass, but access to the Casino is not affected. For more information about the project, please visit Transports Québec website.

Address of the Casino du Lac-Leamy and the Hilton Lac-Leamy

View detailed maps of the Casino du Lac-Leamy and of the Hilton Lac-Leamy.

See Casino's map [PDF Format, 1.82 MB, Help]

See Hotel's map [PDF Format, 1.12 MB, Help]

Casino du Lac-Leamy
1 boulevard du Casino
Gatineau, Québec
Canada J8Y 6W3
Phone: 819 772-2100 or 1 800 665-2274

Hôtel Hilton Lac-Leamy
3 boulevard du Casino
Gatineau, Québec
Canada J8Y 6X4
Phone: 819 790-6444 or 1 866 488-7888

Access by Public Transportation

The Société de transport de l'Outaouais' (STO) No. 21 bus travels through Ottawa and Gatineau, and stops at the Casino du Lac-Leamy. Bus tickets are available free of charge for visitors staying at participating hotels, including most hotels located in downtown Ottawa and Gatineau. See your hotel concierge for more details. The bus route, schedule and a list of participating hotels is available on request.

Information: Société de transport de l'Outaouais
Phone: 819 770-3242

Shuttle schedules for customers from outside Gatineau and Ottawa

Weekly departures. For more information, consult the List of Shuttle Transport Permit Holders.

Driving to the Casino du Lac-Leamy and Hilton Hotel

See map

From within the Province of Québec: When you arrive by Highway 148 West ("Autoroute 148 Ouest"), you can take either the Highway 50 West exit toward Gatineau or stay on the 148 West until you reach the city of Gatineau. Follow the signs for Highway 5 North ("Autoroute 5 Nord") and take Exit 3, boulevard du Casino. Turn right at the exit and you'll fnd yourself at the entrance of the casino.

From Ontario: When you arrive by Highway 417 West, take Exit 118 for Nicholas Street/Mann Avenue. Keep right,  take Mann Avenue and go straight to King Edward Avenue. Stay left to take the MacDonald-Cartier Bridge, which becomes Highway 5 North. Take Exit 3, boulevard du Casino. Turn right at the exit and you'll find youself at the entrance of the casino.

From Toronto: When you arrive by Highway 401, take Route 16 North, which becomes Highway 416 toward Ottawa. Take Highway 417 East to Exit 118 for Nicholas /Lees and go straight on Nicholas Street North. Turn right on Laurier Avenue, then left onto King Edward Avenue. Stay left to take the MacDonald-Cartier Bridge, which becomes Highway 5 North. Take Exit 3, boulevard du Casino. Turn right at the exit and you'll find yourself at the entrance of the casino.

Access by Boat

See map [PDF Format, 1.5 MB, Help]

The Casino du Lac-Leamy's docking facility can accommodate 20 boats and is open from 9:00 a.m to 4:00 a.m. (mid-May to mid-October, except during special events). The docking facility is free for boaters visiting the Casino du Lac-Leamy.

Docking facilities include, free of charge:

• Electricity, drinking water and a reservation service (minimum of 24 hours' notice)
• Priority access to the casino (dress code applies)

Other Services

The Hilton Lac-Leamy provides boaters with access to the sports centre's showers for $15 CAN per person. This fee is reimbursed upon presentation of your bill from the Hilton's Arôme Seafood and Grill restaurant.

A free shuttle service, linking the docks and the hotel, is available on demand.

To access the docking facilities, boats must have a clearance height of no more than 5 metres (16 feet).

View the Access by Boat Map [PDF Format, 1.5 MB, Help]. These charts are NOT navigation charts. To obtain navigation charts, see the following Web sites: Nautical Data International and the Canadian Hydrographic Service.

Information and reservations: 819 772-2100 or 1 800 665-2274

Others marinas in the area:

• Jacques-Cartier Yachting Club, Laurier Street, near the Alexandra Bridge: 819 595-7390
• Kitchissippi Marina, 5 Sanscartier Street, Gatineau: 819 663-0611
• Rockcliffe Boathouse Marina: 613 744-5253

Access by Helicopter

A landing pad is available for guests wishing to travel by helicopter. The pad is located on the roof of the parking facility in front of the casino and is available 24 hours a day, all year long.

Clients wishing to arrive by helicopter must first call 819 772-2100 or 1 800 665-2274.

Boutique

It’s the ideal place to find unique souvenir items at affordable prices: everything from casual menswear and women’s clothing to regional products, watches, pens, handbags and much more. Promotional items, candy and lottery tickets now on sale at Le Café restaurant only.

Opening hours:
Sunday to Thursday, noon to midnight
Friday and Saturday, noon to 2 a.m.

Photo 360 – Boutique

A Gift that's Sure to Please! Give Your Friends and Family Gift Certificates!

The perfect way to let your cherished ones choose the gift they really want. These gift certificates are redeemable at the Casino's boutique, spa, restaurants, hotel or theatre.

Théâtre Gift Certificates

Ideal for every occasion and redeemable at the casino box office, Théâtre gift certificates are perfect for family and friends! These gift certificates can be purchased at the box office in denominations of $5, $10, $20, $25 or $50 and are valid for up to two years from the date of purchase.

Banking and Currency Exchange Services*

• A branch of the National Bank of Canada is located in the gaming area.
  Business hours: daily, 9:00 a.m. to noon
• Exchange service for 15 different currencies are offered at the branch.
• Seven National Bank ATMs are located throughout the gaming area.
• Federal law prohibits us from providing credit, credit card advances or cashing personal cheques.
• Traveller's cheques are accepted.

*Transaction fees apply.

For a quick currency conversion, use the National Bank currency converter.

Parking and Valet Service

Parking at the Casino is free. Valet service is available for a fee, but is free for Casino Privilèges members.

A large parking lot (P5) located near the Casino's main entrance is suitable for customers visiting with their recreational vehicles. Municipal by-law 502-2005 prohibits individuals from camping on the property.

Cloakroom

A free coat check service is available.

Wheelchair Service

Wheelchairs are available free of charge to clients during their visit. These can be obtained at the main cloakroom located on Level 1, with proof of identity. We do not accept wheelchair reservations and cannot guarantee availability.

Hilton Lac-Leamy Hotel

The hotel offers a wide range of services and amenities:

• 24-hour room service
• Concierge
• Self check-in/check-out kiosk
• Multilingual staff
• Business Centre
• Laundry service, dry-cleaning, shoe-shine service
• Free outdoor parking
• Valet service (a fee applies)
• Boutique, gift shop
• Automated banking machine in the lobby
• Indoor and outdoor heated swimming pools
• Home theater room
• Recreation room

Dress Code

A proper dress code is in effect. As such, the following are prohibited:

• Beachwear
• Any clothing depicting violence or associated with any recognized violent group.

Other Policies and Regulations

Here are some of the standard policies in effect at the Casino. Other policies and regulations may apply.

• Admission is restricted to patrons aged 18 and over. Any person who appears to be younger than 25 years old will have to provide Security personnel with a picture ID.
• Alcoholic beverages are prohibited in the gaming areas.
• The use of photographic equipment is prohibited inside the Casino.
• The Casino is a smoke-free establishment.*
• Coats, umbrella and bags (except for handbags) must be left at the cloakroom.
• Municipal by-law 502-2005 prohibits individuals from camping on the property.

Casino du Lac-Leamy

1, boulevard du Casino
Gatineau, Québec
Canada J8Y 6W3
Phone: 819 772-2100 or 1 800 665-2274

Have a question for the Casino?
Do you need information about the Casino du Lac-Leamy? Please contact Casino’s customer service at commentairescll@casino.qc.ca. We will be pleased to reply.

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Le Théâtre du Casino

1, boulevard du Casino
Gatineau, Québec
Canada J8Y 6W3

Hilton Lac-Leamy Hotel

3 boulevard du Casino
Gatineau, Québec
Canada J8Y 6X4
Phone: 819 790-6444 or 1 866 488-7888 (toll-free in Canada and the United States) or 1 800 HILTONS.
Fax: 819 790-6408
E-mail:

• Information, suggestions or comments about the hotel: info@hiltonlacleamy.com.
• You can also reserve on-line with Hilton Lac-Leamy powered by iHotelier.

Restaurants

• Le Baccara, information and reservations: 819 772-6210 or 1 800 665-2274
• Arôme Seafood and Grill, information and reservations:
  819 790-6410 or 1 866 488-7888
• Banco, information: 819 772-6220 or 1 800 665-2274
• Le Café, information: 819 772-2100 or 1 800 665-2274

Conventions and Banquets

Reception and Banquet Facilities
Phone: 819 790-6444 or 1 866 488-7888 (toll-free in Canada and the United States)
Fax: 819 790-6450
E-mail: banquets@hiltonlacleamy.com

Convention Centre
Phone: 819 790-6444 or 1 866 488-7888 (toll-free in Canada and the United States)
Hilton Direct®: 1 800 321-3232 (toll-free in Canada and the United States)
Fax: 819 790-6450
E-mail: ventes@hiltonlacleamy.com

Group Travel Planners

Québec's casinos are particularly attentive to the requirements of groups and provide personalized reservation services.

Consult the Casino du Lac-Leamy group packages exclusively designed for motorcoach groups.

Four Casinos, just one contact!
Phone: 514 499-5180 or 1 800 665-2274
Fax: 514 864-1886
Contact a reservation agent.

Need Help?

If gambling is your life, or if a loved one is struggling with a gambling addiction, don't hesitate to call this toll-free number:

This hotline is bilingual, strictly confidential, free, anonymous, and available 24 hours a day, 7 days a week.

We value your opinion. That’s why we invite you to use our online evaluation form to tell us about your visit to the Casino du Lac-Leamy and comment on the quality of the service you received.